Privacy Policy

1. Who we are

"Talviro Menqari", "we", "us" or "our" refers to the operator of the Talviro Menqari platform available at talviro-menqari.net. We are responsible for the personal information described in this policy. Contact: [email protected].

2. What we collect

When you create an account on the Talviro Menqari platform we collect identity information (name, date of birth, residential address), contact information (email, phone), KYC documentation (government ID, proof of address) and transaction information (deposits, withdrawals, trades, positions). When you visit the website we collect device and connection information through cookies and analytics.

3. Why we collect it

We use your information to verify your identity (legal requirement under FINTRAC and provincial securities rules), to operate your account, to execute trades you instruct, to detect fraud or sanctioned activity, to provide customer support, to comply with tax-reporting obligations and to improve our products.

4. Who we share it with

We share information with banking and payment partners (to settle deposits and withdrawals), with execution venues (to route the trades you instruct), with KYC and AML service providers, with tax authorities where required by law, with our regulators on request and with professional advisors bound by confidentiality. We do not sell your personal information to advertisers or data brokers.

5. International transfers

Some service providers may process data outside Canada — primarily in the United States and the European Union — under contractual protections equivalent to those required under Canadian privacy law.

6. How long we keep it

KYC and transactional records are retained for the period required by Canadian financial-services legislation, generally seven years after account closure. Marketing-consent records and analytics are retained for shorter periods consistent with their purpose.

7. Your rights

You can request access to the personal information we hold about you, request correction of inaccurate information, withdraw consent for marketing communications and, subject to legal retention requirements, request deletion. Residents of Québec, under Law 25, and other provinces with specific privacy statutes, have additional rights specified in those laws.

8. Cookies

The Talviro Menqari website uses essential cookies (for login and security), preference cookies (for language and currency) and analytics cookies (to understand which features are used). You can disable non-essential cookies through your browser settings; some functions of the site may not operate normally without them.

9. Security

We protect personal information through encryption in transit and at rest, role-based access controls, annual penetration tests and continuous security monitoring. No system is perfectly secure; if we ever become aware of a breach affecting your information we will notify you and the relevant authorities as required by law.

10. Contact and complaints

Privacy questions or complaints can be sent to [email protected]. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or with your provincial privacy regulator.